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In my previous post I mentioned that we purchased the Canon Digital Rebel.  I have wanted a Digital SLR for quite sometime now and have been waiting to see if Minolta was going to come out with something that is compatible with the Minolta Film SLR's (we have one).

According to the Minolta web site they are releasing a new camera "in the fall".  I sent Minolta an email last week, no reply as of yet, asking a couple questions..etc.

Here is my new rule.  If I send an email to a company, via the form THEY provide on their web site, and I don't receive a reply then I will not purchase a product they make.  No matter how good the reviews are..etc.  I am becoming so fed up with sending e-mail's to organizations that only go unanswered.  My guess is that some organizations do this because they do not know how to answer.

I say that because, amongst other things, I answer the e-mail's from customers here at work.  I make it a point to respond to every email with an honest answer and to respond in less than 24 hours.  It's how I would like to be treated so I treat our customers the same way.  I even respond on weekends, holidays and while on vacation.

It could be that I am expecting too much but at least respond within 48 hours, is that a lot to ask?

 

Posted on Tuesday, August 17, 2004 1:40 PM | Back to top


Comments on this post: Digital Camera

# re: Digital Camera
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I'm the exact same way... if people don't have the courtesy to get back to you in a timely fashion, they don't get my business either. I'm currently searching for a wedding photographer, and I'm taking it one step further and not contacting any photographers that do not have a website (I'm getting married 1200mi+ away from where I live). :D
Left by Tim L. Walker on Aug 25, 2004 1:53 PM

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